Monthly Archive for October, 2007

Questions and Answers related to Cyclope Employee Surveillance Solution

Published
by
admin
on October 31, 2007
in Misc
. 2 Comments

Here is a list of frequent questions related to Cyclope Employee Surveillance Solution that our support team receives:

Q.1. Does Cyclope server support installation on IIS6 with both .NET framework 2.0 and .NET framework 1.1 installed?
A.1. Yes – but depending on the server OS. It will work well on XP pro and Windows 2003 server (with ASP .NET 1.1 web service extensions enabled). The server does not run on Vista.

Q.2. How to uninstall the client?
A.2. In order to uninstall the client application you have to run an application named SystemRestoreUninstall.exe from C:\Windows folder. The application will ask you for a password which is: cyclopeadmin (if the client application can connect to the cyclope server) or cyclopeadmin123x which works if the client application cannot connect the server. The uninstall password (which is by default cyclopeadmin) can be configured from the product administration pages.

Q.3. How to change the connectivity and the precision on client after it is already installed?
A.3. Go to C:\WINDOWS\SysRestore, run SystemRestoreConfig.exe, modify the settings and restart the workstation.

Q.4. Is it correct that licenses for 20 users will cost 600 USD?
A.4. Yes – for 20 users the license cost is $600.

Q.5. What is your policy about the Cyclope new version updates?
A.5. The license is permanent and the upgrades are free for 1 year. A subscription for updates (after the first year) cost 30% of the cost of the initial license.

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Printer Monitoring solutions – to increase your income

Published
by
admin
on October 21, 2007
in Print Management
. 0 Comments

The world we live in tends to perfection with every passing day, and as a consequencethe market asks for high standards applications in order to provide support anda straight way to success. 

Thisaffects all people, starting with employers, which constantly attempting toincrease employees’ efficiency improving their hourly productivity and usingthe most current technology to achieve some goals. As an employee your mainscope may not be the company benefit, item that definitely brings black holesin the budget and nerves for the employer. Usually that’s the moment when thedecision to monitor employees activity it’s made, restrictingtheir time and company resources for personal interests during work program.  Active monitoring of employees has risen sharply in the past 4years, from 35 % to 80 % due to the concerns on non-business related activities.

In a company, the costs related to printing caneasily take a considerable bite out of project cost, decreasing the income. Inorder to help you with this issue, the software producers developed wellstructured applications that monitor the printing activities in the company. 

Cyclope-Series provides a printer monitoringsoftware which allows companies to monitor, record and report individual usage within their printer network.Created to reduce or annihilate the print usage,Cyclope Enterprise Printer Monitor has a new and improved version designed withan easy to use graphical interface. This well adjusted software is a necessityin the world of well structured companies, providing the best solution toreduce wasting paper and the print costs.

 Printer Monitor

 
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Aggregated reports for users that login and use several machines

Published
by
admin
on October 9, 2007
in Employee Monitoring
. 0 Comments

We have received the following question: How can I see statistics for a user that logs in and uses several machines? From one of our customers.

First of all – all the machines in the network should be monitored – meaning that Cyclope Client is installed on each workstation. If so than having access to this information is simple. See below.

Considering the fact that one user can login on multiple monitored machines (including remote logins) we suggest the following approach: create a Group named like the user name and add in that group all user logins. In this way you will be able to see all user activity (Internet, Chat, Applications) in an aggregated report.

I have attached a few screenshots with how to implement this procedure:

In the reports area you can see that my user (Dan Gurghian) logs on two different machines and in this case – in order to aggregate the activity while using both machines – I have to create a group in which I will add both users

 aggregated_reports

I go to Administration / Users and Departments managment and I create a new group that I name  Dan Gurghian – all logins

 aggregated_reports2

Drag and drop the users in this new grup

 aggregated_reports3

Save changes (it is important to use the Save Settings button in order to validate the changes)

 aggregated_reports4

Now statistics for the newly created group are available. It aggregates the activity for the same user on both machines

 aggregated_reports5

The internet activity shows the websites visited using all user accounts and if I hold the mouse cursor over one website – it will show which account was used to access the web site. 

 aggregated_reports6

The same approach can be used if a machine is used by more than one user – and you want to see statistics with all the activity – disregarding the user (or the users who used the machine).  You hate to create a new group, you drag and drop all the logins on the same machine, you save changes and when you view aggregated statistics with the whole activity.

Internet Activity – when was that web site accessed by one employee?

Published
by
admin
on October 6, 2007
in Employee Monitoring
. 1 Comment

Today – one of our potential customers asked us the following question: Is it possible to see dates and times associated with internet activity?

Stating from the fact that Cyclope Employee Surveillance shows all the websites and visit duration the answer is definitely yes.

Cyclope aggregates hourly reports into daily reports and weekly reports and so on. So if a users visits examplesite.com today at 9 AM for 2 minutes and today at 11 AM for 10 minutes – you will see in the today reports that the user has spent 12 minutes on the examplesite.com. If we want to know the hours when the examplesite.com was visited and the period on time we have to follow the next steps.

In order to do that – after you select a user that have visit a website that you want to investigate – go to Statistics / Overtime and modify the working hours (for example from 9 AM to 10 AM) and go to Statistics / Internet Activity and you can select the option Show worktime only (9:00-10:00) and you will be able to see if the website was accessed in this time interval and for how many time.

I have attached a few screenshots with the details:

I have selected my user (Dan Gurghian) and I have checked the Internet Activity report and I have noticed that a non productive website (http://www.gsp.ro/ – the top sports related website in Romania) was accessed for 0:09 hours

 internet_activity

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